Cosy, clean, good beds and bath, nice staff. The room was very clean and quiet, and the beds were very comfy. Also pick up a plastic box from reception which contains a kettle, cups and tea and coffee. A nice convienant location within easy walking distance to subway and bus system , shopping and resturants Great full breakfast on site. Staff was friendly and helpful. The hotel itself is about a 3-4 minute walk to the tube just around the corner. We were told it was 6 euro and then asked to sign for breakfast which was 12 euro again we enquired and were told it is definitely 6 euro per person but on checking out was charged 12 euro per person until i complained about it as we were not told tat. They offered to let us change to another room, which is quite disruptive, and gave us a fan which didn't help much. F.e we went to Checkpoint Charly, Brandenburger Tor, the Jewish Memorial, Alexander Platz, all on foot! Great location . Very nice hotel, with clean rooms, wifi, a nice breakfast (12€ fee). Cleanliness of the room and the bathroom was perfect and acceptable, But basic Staff incredibly friendly and helpful. Overall satisfied considering the price. Breakfast costs €13 per person, which we thought was a bit high but the food variety is great and the breakfast area itself is huge. Best Western Hotel am Spittelmarkt Berlin is a part of Best Western Hotels & Resorts. Bathroom was clean and good size with both bath and shower and lots of hot water with great water pressure. The Best Western am Spittelmarkt offers a large breakfast buffet each morning in the 6 breakfast rooms. The location of the hotel is excellent, it takes about half an hour to get from Schönfeld airport by train and U-bahn. I did not eat breakfast but was told by another guest that it was very nice. Mattress a bit too soft for people with bad backs. Great location near an underground station. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. My partner and i was able to do most of our sightseeing by foot. We didn't switch the tv on but it was well located on the wall at the foot of the bed. Overall a very enjoyable stay, would choose again if I come back to Berlin. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. The underground Spittlemarkt is a 2 minute walk from the hotel, which made it very handy to get the hotel from the airport. Rooms clean, and quite. Coffee shops and restaurants are located nearby. 36 EUR. free wifi was good however we did not have breakfast. Definitely location is a 5 stars. The only drawback in this good value hotel came in the proximity to a building site where noisy work started at 7 a.m in the morning. The hotel also offers lockers in the basement- in case you arrive early, or leave late. Due to the central location right by Spittelmarkt, all interesting sights are easily reached within minutes. Overall, we were really pleased with this hotel and would happily use it again. My phone hooked in slow, but my tablet would not connect at all. The location is very convenient, as it is it very close to the U-bahn. U Bahn station less than 5 minutes away with the U2 line. Good local restaurants and walkable to Mitte for a bigger choice. The room didn't have tea and coffee making facilities which panicked me initially until a staff member told me that you collect a box from reception! Local area quite pleasant with a lovely Independant cafe opposite which did a good value and tasty lunch. The hotel is in a good location to all main sites and the city centre and very close to the Spittelmarkt ubahn. Only green tea and earl grey tea so take your own teabags!! I had three terrible nights sleep as just could not get comfortable and was glad to go home to my own bed at the end of the stay! Particularly like the idea of luggage lockers so you can leave them in the hotel on your last day and go back and collect them later. We visited Berlin for 5 days mainly to see the Christmas markets, but also to visit the sights of this lovely city. “This place was a 2 minute walk from the train station, which was awesome. Dieses Hotel im Zentrum von Berlin verfügt über geräumige Zimmer und eine zentrale Lage nahe der wichtigsten Sehenswürdigkeiten von Berlin. The hotel was clean and tidy with staff helpful, the only down side was the room was very small but as we spent the majority of time out that is only a minor gripe. Your opinion helps us figure out what kinds of info we should ask properties for. The World's #1 Choice for Booking Accommodations, Neue Grünstraße 28, Mitte, 10179 Berlin, Germany, Best Western Hotel am Spittelmarkt has been welcoming Booking.com guests since Jun 17, 2008, I already have a booking with this property, Located in the heart of Berlin, this hotel has an excellent location score of 8.8, Lock in a great price for your upcoming stay, Find a cancellation policy that works for you, “Super breakfast buffet. He advised someone would look into it but the next day we were told no one was called or looking into it as it was sunday. Good breakfast with great variety and frequently topped up. No vending machines, no possibilities around, an hungry night... Great location for sight seeing. Very cool. It has free Wi-Fi. Staff was helpful and amiable. Nearby landmarks such as Kreuzberg (0.8 mi) and Friedrichstadt-Palast (1.2 mi) make Best Western Hotel Am Spittelmarkt a great place to stay when visiting Berlin. Visited Berlin for 5 days and was really pleased with the accommodation. ), Couples policies (are unmarried individuals allowed? I feel that this hotel offers good value and is close to an underground station making getting around easy. They admitted they were inadequate, but they should live up to their website claims. I booked for 7 nights, but stayed only one. Yes, the room was warm in the morning, but we wanted it that way because it was below freezing outside. Didn't have breakfast - was buffet style and looked nice. Staff were friendly and helpful, the bar is just in the reception area and can be slow as the staff serving are also the reception staff, great location as tube nearby. The next day we did a city bus tour and it was only a fifteen minute walk along to Gendarmenmarkt to get this bus. Friendly and helpful staff. The room even had a bathtub! The room was very clean and big enough for 3 people. There is free WiFi provided in the hotel which isn't the best very slow at times. This hotel is in a fab location, right near the u bahn. I went back to the reception and asked for a new room. I would definitely stay here again. Check your booking confirmation email to find your booking number and PIN. My room was clean, but there was absolutely no Wi-Fi in there. Super breakfast buffet. We did not get a refill the toilet amenities. We repeatedly told the staff, they rebooted the system a few times, but it did not help. I have been at the hotel a few times during the last couple year. My German is terrible but they were only too happy to speak in English. Tip: on weekends parking in this zone is free. And told us to goo out fore the day and that they would solve the problem. The desk person informed me that management is unwilling to perform any upgrades. The most helpful contributions are detailed and help others make better decisions. I can't give the hotel only one star, but I can't give it three or more 'cause the website clearly states “Free High Speed Internet and Wi-Fi”. I really travel much, but I definitely took the decision that I will NEVER come back to this hotel or to choose a BEST WESTERN accommodation for my future trips if this is how Customer Care works in tis hotel chain. This is when a very unprofessional, ridiculous and timewasting emailing flow started because of the reimbursement claim. Hotel it located under 5 mins walk from the u2 station which is really convenient for getting around. The room wasn't huge but it was certainly big enough. The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. I'm sure this will be finished in a few months but just be wary of one side of building 2. Stayed one night but sleeping was nearly impossible due to terrible mattresses which were old and formed a hole. Great location, very good service and good for the money. Staff was helpful and amiable. Staff was friendly. Lovely and clean hotel. Overall for the good price, it's a lovely and simple hotel, we had to take one Uban and Espan to get into Mitte, but if you don't mind the travelling, it's a good option! Note: the hotel provides an all-purpose soap (if that matters to you). The hotel area is so quiet! Our first room had a strong smell of smoke in bathroom and we were moved when we reported it. The nights were constantly spent pushing the beds back together as they moved too freely. We have stayed in Best Western all over the world. Best Western Hotel Am Spittelmarkt is an excellent choice for travellers visiting Berlin, offering a quiet environment alongside many helpful amenities designed to enhance your stay. The room was fine, very clean and had all the usual amenities (The shower is great), although if you want tea and coffee making equipment you need to pick that up at reception, a bit strange but no hassle. The reception staff we dealt with were really nice and spoke excellent English. Very nice hotel to stay in. There was an option for breakfast at €10 each morning but we didn't go for this. It was well situated for ease of access to transport, U station just around the corner. Didn't hear any traffic noise at all. The shower is powerful and beds comfy. The price was also very fair. 5 min walk from Spittlmarket U-bahn (but leave via exit for neue grunstrasse). The next morning, I booked my remaining night with Titanic, right next door. Average hotel, rooms smallish, front desk staff nice and helpful breakfast not worth 13 euros, breakfast staff watched you like you were talking the cutlery home with youneed to have water and coffee 24/7 in reception area, Good hotel close to centre for site seeing the only thing to let it down is the miserable staff one of which charged me twice for a drink and swore he hadn't and got quite aggressive when told on that basics I won't return which is a shame because it's a nice hotel. I was in Berlin for long weeeken with one of my friend and booked this mainly because of location. Could have had a water heater and some coffe and tea. There are plenty of amenities including tea, coffee and water. Almost Everything was okay, location is excellent and serviceable by the subway station less than 2 minutes away on foot. On Monday morning at around 7 the garbage containers were moved to the street side with much noice, to be emptied around 8 and with the same amount of noice returned to the building. We would definitely stay again! Hotel not expensive. Kind regards Didn't find any bars near by but didn't really look to hard. Some of them are very rude. Private parking is possible on site (reservation is needed) and charges may apply. After our first full day, our room was cleaned and beds made, and towels that we'd left on the floor were changed, but the maid left all of the windows open in the room when she'd done! Our room was listed as "comfort" room, and it was very basic. Great location, near the U2 red line, stop Spittelmarkt. And free sparkling bottled water. I told the receptionist that it is not acceptable. The sachets weren't replenished daily. Staff were friendly and helpful. Due to the central location right by Spittelmarkt, all interesting sights are easily reached within minutes. It's a couple of minutes walk from the nearest U-Bahn station and there's a nice café called Cappuccino over the road where we had breakfast. BW Spittelmarkt is well situated close to a station by the same name, the river, and the Wall. And the internet connection was really slow, and disappeared very often. 1254450,1261140,1242370|3,1259440,1261020,1216210,1255250,1257680,1260550|5,1254240,1260030,1238790,1260040,1257320,1260650,1242370|1,1174220,1257510,1254300,1260550|7,1259530|4,1259530,1147480,1242370,1257190, Best Western Hotel am Spittelmarkt (Hotel), Berlin (Germany) Deals, Amenities of Best Western Hotel am Spittelmarkt, Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and common areas, Use of cleaning chemicals that are effective against coronavirus, Linens, towels, and laundry washed in accordance with local authority guidelines, Guest accommodation disinfected between stays, Property cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay, Screens or physical barriers between staff and guests in appropriate areas, Food can be delivered to guest accommodation, All plates, cutlery, glasses, and other tableware sanitized. the staff is friendly & the breakfast is plentiful & delicious. There isn't much room in reception and there's a small bar but not really anywhere to sit for a drink. In a good place for walking to everywhere, which is handy to save a few euros with not needing to buy the train pass each day. Value breakfast available from a couple of adjacent cafes. The location is very good, basically adjacent to the museum island. The breakfast was great with very many hot and cold options available particularly in relation to the latter. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). The staff were friendly, the hotel was modern, clean and comfortable. The reception staff were not friendly or helpful and at no time did I feel valued as a guest despite being a loyalty card holder. Hotel is very big as it is separated into different buildings. 2 minutes from it. When you ask something, They response you with very bad manner. Not the first choise but I was positivly surprised by the hotel. But: we are dealing with the same uncertain price policy which has made the purchase of airline tickets a nuisance!! The staff at this hotel are superb, friendly, very helpful and nothing is too much trouble. This is an ideal hotel to use as a base for a weekend in the city. 10 min to a hop on hop off boat or bus tour. It was working only in one corner of the room. Location was good, it is near very close to the touristic attractions. Feeling constricted in this fashion seems odd to me in a modern establishment given we were indeed speaking and not partying or being loud. Worth the value. The rooms were furbished in a very essential way, and umbrella bins were missing. Perfect location. Easy access to tube 500m. It barely fits two adults, one infant and one four years old and their luggage. Location remains excellent, staff is friendly and efficient. No street noise, very peaceful at night, beds are very comfortable. It was a very comfortable hotel. Don't get a taxi use the trains & underground. Within walking distance or by taxi which could be ordered via the receptionist. Its close to everything. The location is ideal for central Berlin and the transport links are great and very close by - 5 minute walk to the underground/urban train system. Parking available for 20 EU a night. Soap and shower gel dispensers in bathroom. Really great hotel with fantastic value. Large size of the room! A bit small for 3 people to share but good base for a city break. Great stay ?? Coffee and tea in room. Rooms are amazing. The only downside would be the boring, somewhat clinical decor; alot of the space in the room was unused. Within walking distance I didn't find much of interest in the area but then I wasn't there too long. There was 5 of us staying at this hotel, 2 people in a double room and 3 people in a 3 person room (1 double bed, 1 single bed) the single bed had its own section of the room out of the way of the double bed, could say it own smaller room. Very noisy due to the doors on the end of each hallway closing loudly every time someone comes or goes. There's plenty to choose from with breakfasts offering both continental and cereal. There were few permanent stains in the bathroom and on the carpet, but those were very much unnoticeable unless you scrutinize. Location good, right next to U-bahn station, nothing much to see in walking distance. The shower-room was large by comparison, probably because their wasn't a bath, by the shower was powerful, sure woke me up. Sound proof rooms! Also there is a nice beakery near by. The desk staff were helpful with recommendations about sights, places to eat, and getting the lobby computer to work when pre-booking in for our flight. The staff are lovely, understand multiple languages, ready to help in everything. There is also an ATM machine right outside the hotel but the area itself is really quiet. Our room was made up daily to a very high standard and we were always wished good morning and smiled at which was lovely. Only body/handwash is provided in the bathroom , so we were glad that we'd brought our own shampoo/conditioner, body lotion etc . Would have been nice to have a mini fridge for putting some snacks. Seems silly to point that out, but to travelers trying to arrange the logistics of their stay in Berlin, this was a great hindrance. The metro stop is not that far away, which is a good thing because nothing will happen in spittelmarkt. Five stars for both. You can hop on the tube at night to get to Alexander platz, Friedrichsstrasse, everything is pretty easily accessible, tube trains run around every 3-4 minutes during the day and 8-9 minutes later in the evening. I asked at the reception and they said that probably the cleaning lady removed it. Sound proof rooms! we were on the 4th floor, facing the road and the only noise we could here was that of fellow travellers wheeling their suitcases along the cobled street, we did however had the window open so our own fault. The hotel is not on a busy road - I would not have thought that any room would suffer from external noise. We picked this hotel mainly for its location. First of all the hotel is at an excellent location (safe and quiet area, 2 minutes walk from the metro station ). Check for travel restrictions. The public areas are minimal - a small reception/foyer and a breakfast room. The shower cubicle itself was fairly small but we enjoyed the hot, powerful shower itself. I expect a hotel to have the minimum standard of civilization, to have sheets on the bed, and the bed to be made. My transfer had let me down so I had to get the RE7 train from the airport to Alexanderplatz and from there get the U2 to Spittelmarkt and the hotel was a short 2 minute walk from there. This hotel also has a luggage storage area. Had double room, but is two single beds pushed together, with single bedding for each - would prefer double bed. Receptionist very helpful. The room was nice and cozy. Close by is Liepzig Strasse with more excellent restaurants, the Italian and Chinese are superb and great value. We thought the breakfast was a bit expensive so we did not bother with that. On the flip side, there was alot of natural light, and whilst my room faced the street it was perfectly quiet at night. Our room was clean and tidy. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Something went wrong – please try again later. Best Western card holders get one free bottle of water. Staff were efficient , room was very clean and serviced every day except tea/coffee never replenished. Hotel has parking for 20€ per night. We decided that we were too tired to change room. Selection was ok but there are a few better cafes opposite and round the corner which are also cheaper. The U-Bahn station is literally a two minute walk from the front door and right around the corner making it so easy to get to the city centre. The breakfast buffet is excellent with a good range of choice and not stinting on quantity. its just not good enough really. Front Office. We want you to share your story, with both the good and the not-so-good. The staff were good. Only a minor complaint is the wifi is a tad slow but apart from that a good hotel, staff are very helpful and friendly. The other thing about the beds is they are very soft, you will sink into them! At no time was I given an apology or indeed mention of compensation which I believe should have happened. 1. It's a security issue too. Was told by check in that breakfast was included, but when we checked out they wanted to charge us for it, wich was very strange. The room was average sized, very clean, beds comfy and had all you need (kettle, safe, hairdryer). The stuff was amazing and the rooms are big enough. The Ubahn was nearby, the area quiet and Berlin was easy to access. Nearby landmarks such as Kreuzberg (0.8 mi) and Friedrichstadt-Palast (1.2 mi) make Best Western Hotel Am Spittelmarkt a great place to stay when visiting Berlin. We complain to the receptionist. Staff were friendly and helpful and you can print for free at the hotel, like your boarding passesif you need to. Restaurants across the road, Spanish Tappa restaurant. Near the island Spreeinsel in the heart of Berlin, the hotel Best Western am Spittelmarkt welcomes you. Very clean and comfortable room, two single beds pushed together rather than a double though. There was lemon tea at reception which is great after walking around the Christmas Markets and getting something nice to put a bit of heat back in you. The room itself was small (with a tiny but powerful shower) but had everything you could expect. Please don’t include personal, political, ethical, or religious commentary. I did not take breakfast or food, so no idea about that. Would definitely recommend it. Breakfast cost 12€ per person, so we went to Shafer around the corner from the hotel to eat that cost much cheaper and taste good. This hotel is a great location for access to Berlin city centre and surrounding areas. All in all nice hotel and good value for money. Sign up and we'll send the best deals to you, Booking.com B.V. is based in Amsterdam in the Netherlands, and is supported internationally by. Definitely recommended for a city break. It was a bit too warm and the air conditioning wasn't very efficient (but we opened the window! Bed too soft - no support. The hotel is fine as a basic but serviceable base to explore Berlin. Dogs are allowed. From the hotel we walked to most of Berlins attractions which suited us as we are big walkers but I must admit we were very exhausted at the end of each day. Located about a three minute walk from Spittelmarkt metro station, in a relatively quiet area of Berlin. We did not eat breakfast in the hotel but noted the very small breakfast area. The location was perfect - 15/20 minute walk one way to Checkpoint Charlie and the same the oppposite way for Alexanderplatz. Save your money and go to the great cafe opposite! Best Western Hotel am Spittelmarkt. The room was just what we expected, warm and cosy with a comfortable bed. Both rooms were spotlessly clean. Bed was large with a really soft but comfortable mattress. The hotel reception staff were friendly, accommodating, and easily able to assist with anything with a smile. Apart from the slightly smaller than expected room my only negative comment is that the bottled water supplied in the room is charged at 2.50 Euros per bottle. Housekeeping lax. Breakfast was continental style and was good but I would've killed for toast by the third day! We were able to access the Uban (underground tram) and Espan (over ground tram) within minutes. Stayed here wit my girlfriend and a couple of friends in December for the Christmas Markets and had a pretty good experience. The t.v. norfolk-worldwide, Stalham, United Kingdom, richardhO6969ED, Wickford, United Kingdom, 383mahirag, Sarajevo, Bosnia and Herzegovina, Travelerr2542, Borehamwood, United Kingdom, Katyphair1, Stoke-on-Trent, United Kingdom, stevewC3452FT, Lincolnshire, United Kingdom, thereluctantcitytour, Edinburgh, United Kingdom, mancunianway84, Manchester, United Kingdom, JohnBTurner, Stratford-upon-Avon, United Kingdom, Heather A, Boiling Springs, South Carolina, janiced613, Greater London, United Kingdom, Andre D, Cape Town, Western Cape, South Africa, oliverm750, Kingston-upon-Hull, United Kingdom, llilaclinds111, Edinburgh, United Kingdom, colinpaul2015, Peterborough, United Kingdom, DorsetWhite, Wimborne Minster, United Kingdom, SECW89, Brighton and Hove, United Kingdom. This property has an ATM on site. We have just returned from a 4 night stay and would highly recommend this hotel. The Best Western Hotel am Spittelmarkt is ideally located in the center of Berlin. Great location for all site seeing in Berlin. All in all a great stay! Convenient location just 5 minutes from the underground, no fuss check in, friendly efficient reception staff, clean warm room, comfortable bed,just what you need after a full day of sightseeing. We booked this for 3 nights as part of a package deal with easyjet. Tea and coffee making facilities, a safe but no fridge. ?t gives Best Western standard and comfort to its guests. Mine is based on good value for money. Easy and straightforward checkin and checkout. Hotel was booked by office on the even of Berlinale.... but not bad at all. The Metro station is just near by. Staff are helpful and is very close to Spittlemarket train station About 15 min walk to c3ntre of all bars and restaurants in Berlin, This hotel lets down the Best Western Brand, badly. The rooms are VERY basic, old and stained carpet, weird unpleasant smell and cheap mattresses. The room was very clean. Very simpathy staff, and keep your room clean every day BUT! It rained 24h/day and for the entire week end. we have booked 2 rooms for july but now I see that this is an adult only hotel but this wasn't shown when we first booked can you tell me please if 2 x 15 year olds are not welcome. The modern rooms at the Best Western Hotel am Spittelmarkt are classically furnished. Room VERY cold. Lovely stay at this hotel. We had breakfast at the café across the road for about a third of the price of the hotel breakfast. Hotel Serivce needs improvement specially the housekeeping, since they don't give shampoo and replace your bedsheets even you stayed long. And the fire alarm worked, had to evacuate the hotel on our first night. Easy connection for the train from and to the airport. I am not sure whether it was because I was a Best Western rewards member but I was provided with a username and password on a separate piece of paper for the free Wi-Fi and this worked a treat throughout my three night stay; I certainly had no problems with the Wi-Fi whatsoever. Also there is a bank machine right outside the hotel. And the most important thing is - 200m from the Spittelmarkt U-Bahn!!! I would happily stay here again. We had the superior comfort room. The foam mattresses on the beds made this worse. The "A/C" simply blew warm air around the room making it hot sweaty and hard to sleep. Free internet , however very slow... Management staff needs to cool down and know what customer service means. This cost €1 to lock the door but you get it back at the end. The location of this property was in a perfect area and the staff were pleasant and very helpful! Good location - only a three minute walk to underground metro. The UNESCO Museum Island is a 15-minute walk away. An all you can eat buffet breakfast is available at the hotel - cost 12 euros per day. It was pleasantly warm and very comfortable. The neighborhoods location is perfect for night outs.